Privacy Policy
Effective Date: 20 December 2025
Zazo Communications (Pty) Ltd ("Zazo", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zazo.co.za, contact us, or engage our services.
We comply with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company/organisation, and job title.
- Communication Data: Messages or feedback submitted through our website or email.
- Technical Data: IP address, browser type, and usage data (via cookies, with consent).
- Business Information: Details provided during service engagements.
We do not collect sensitive personal information unless strictly necessary and with explicit consent.
2. How We Collect Information
Directly from you, automatically via website tools (anonymised), or from lawful third parties.
3. Purposes of Processing
We process data to respond to enquiries, provide services, improve our website, and comply with legal obligations. Marketing only with consent.
4. Sharing of Information
We do not sell data. Sharing only with trusted service providers (under POPIA agreements) or when legally required.
5. Data Security & Retention
We use encryption and access controls. Data retained only as long as necessary (typically 5–7 years for business records).
6. Your Rights Under POPIA
Access, correction, deletion, objection, or complaint to the Information Regulator.
7. Contact Us
Information Officer: Lesley September
Email: [email protected]
Phone: +27 (0) 11 234 0211